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Latest News From MetroCast

MetroCast Communications, which provides advanced video, Internet and phone services to homes and businesses in five states, has announced that it has chosen Sanford, Maine to test a 10 Gig Fiber-to-the-Premises solution for businesses, with a goal of rolling out the 10 Gig business service in all of its New Hampshire and Maine markets.

MetroCast, which has provided managed data services for businesses in the Sanford market since 2006, and has built an extensive fiber network throughout its Sanford footprint, already delivers dedicated fiber solutions using Active Ethernet, with symmetrical speeds up to 1 Gig.

The 10 Gig test, which MetroCast expects to be underway by late November, will utilize state-of-the-art Ten Gigabit Ethernet Passive Optical Network technology (10G-EPON), which is highly scalable, flexible and cost-efficient.

“We chose Sanford for this 10 Gig test because of the robust fiber network we already have in place,” said Josh Barstow, vice president of Advanced Services for MetroCast. “We are excited to build on our longtime commitment to this region by continuing to bring cutting-edge technology to bear on the communications needs of the businesses in our service areas.”

MetroCast, which serves customers in the areas of Berwick, Pocono and Schuylkill, will host a Grand Opening of its new office in White Haven, PA:

Grand Opening

Tuesday, September 1, 2015

8:00 a.m. to 4:00 p.m.

400 Main Street, White Haven, Pa.


The Grand Opening is open to the community and MetroCast staff will be available to meet with members of the community. Refreshments will be served and there will be promotional giveaways.

”MetroCast prides itself in being a part of the community and we strive to provide high quality services with local support for our customers,” said Chrissy Carey, marketing manager for MetroCast. “We understand that our customers have a choice in providers and we appreciate that they have chosen MetroCast.  The grand opening celebration is an opportunity for us to say Thank You to our customers.”

The new office is open Monday-Friday from 8:00 a.m. to 12:15 p.m. and 1:00 p.m. to 4:15 p.m.  MetroCast will take payments, issue equipment and accept equipment returns at the office.


MetroCast Business Services has installed and activated a high-capacity fiber circuit at the Pocono Raceway in Long Pond that delivers data transport speeds up to 1 Gigabit per second.

MetroCast was chosen to implement the fiber solution by APXnet, a Maine-based communications company that provides at-track network support for major racing events nationwide.

The 1 Gig circuit is a high-capacity, fiber optic solution that provides dedicated Internet access with speeds that are significantly faster than other technologies available in the market, including DSL and T-1 lines. The circuit also delivers symmetrical speeds, which provides uniform speeds whether data is being transmitted downstream or upstream.

In addition to supporting data needs at the facility, the fiber circuit will provide wireless Internet access for ticketholders at the raceway.

“We are pleased to partner with MetroCast Business Services to provide this advanced network solution for the Pocono Raceway,” said APXnet President and Chief Executive Officer Jeffrey S. Wood. “The new fiber-optic circuit provides the speed, reliability and scalability that will support critical functions and demanding data needs at these high-profile events.”

MetroCast’s Vice President of Advanced Services, Josh Barstow, said, “As a local provider with market-leading Internet speeds, we are committed to bringing leading-edge technology to bear on communications needs of the businesses in our service areas.”


About MetroCast
MetroCast serves 170,000 customers in Pennsylvania, Maine, New Hampshire, Connecticut, Maryland and Virginia with video, Internet and Phone services, as well as business-class voice, data and video solutions, including a suite of MetroEthernet products, including Dedicated Internet Access with data speeds up to 1 Gbps, Point-to-Point, Point-to-Multi-point and Advanced Phone solutions. For more information, visit http://www.MetroCastBusiness.com.

About APXnet
APXnet is a carrier-agnostic communications service provider specializing in complex, multilocation high-speed data networks. APXnet designs, installs and manages fiber-optic networks for enterprise customers with bandwidth-intensive needs, such Internet, video and cloud applications. APXnet’s services are available in the top U.S. metro markets as well as Tier 2 and 3 rural markets nationwide. For more information, visit http://www.APXnet.com

MetroCast customers will have access to all 67 games of the 2015 NCAA® Division 1 Men’s Basketball Championship.  “March Madness” commences on March 15 with the tournament selection show.  Games begin on March 17. 

The games will air live on TBS, TNT, truTV and CBS.  MetroCast customers that subscribe to TBS, TNT, and truTV can access the games on TV or on computer or mobile devices by registering at ncaa.com/march-madness-live with their login credentials.  No registration is required for games being televised by CBS. 

In addition, mobile viewers may download the tournament app via the Amazon App Store, Apple App Store, Google Play, Windows Store and more.


MetroCast Communications, the video, Internet and phone provider with customers in seven states, has announced the addition of nineDisney/ABC-owned networks to its “TV Everywhere” on-line video offering. MetroCast customers who subscribe to the services will now have free, unlimited online access to ABC, ABC Family, Disney, Disney Junior, Disney XD, ESPN, ESPN2, ESPN News and ESPNU. The networks are viewable on desktop, laptop, as well as various iOS and Android™ mobile devices, such as smartphones and tablets, as well as other video streaming platforms.*

The addition of the ABC networks brings the MetroCast “TV Everywhere” offering to over 60 channels, including HBO GO® and MAX GO®, Showtime Anytime®, A&E, Bravo, Cartoon Network, CMT, CNN, Comedy Central, Fox, Fox News, FX, Hallmark, History, Lifetime, MTV, National Geographic Channel, NBC, MSNBC, NBC Sports Network, NFL Network, Nick, Nick Jr., SEC Network, Spike, Sprout, Syfy, TBS, Turner Classic Movies, TNT, USA, and more (for a complete list of available networks, see http://portal.metrocast.net/tv/3/browse/networks/).*

“With TV Everywhere from MetroCast, customers enjoy the convenience of viewing programs from popular video networks on their favorite devices, on their own schedules,” said Andrew Walton, Vice President of Marketing and Communications for MetroCast. “It’s a great value-added benefit because it is included free with their corresponding MetroCast video subscription.”

To access the networks online, MetroCast customers subscribing to the services simply log onto http://portal.metrocast.net/. Customers may also visit the network websites or download mobile apps for the networks where available.


MetroCast serves residential and business-class customers in New Hampshire, Maine, Connecticut, Pennsylvania, Maryland, Virginia and South Carolina with video, high-speed Internet and digital phone service. *TV Everywhere services are authorized based on customer’s video subscription level. Not all networks are available in all areas and all networks may not be available on all devices. Smartphone and tablet apps also may not be available for all networks. The live stream of ABC is only authorized in specific markets which there are ABC Owned & Operated stations: Philadelphia, New York City, LA, Chicago, San Francisco, Raleigh-Durham, Houston & Fresno. Other terms, conditions or restrictions may apply.

MetroCast Communications, the video, Internet and phone provider serving customers in New Hampshire, Maine, Connecticut, Pennsylvania, Maryland, Virginia and South Carolina, has announced a significant speed enhancement for its residential, broadband high speed data (HSD) customers, boosting its top downstream speed from 50 Mbps to up to 75 Mbps.

MetroCast has increased its top Internet speed five times in the last six years, and tripled it in the last three years. The 75 Mbps MetroCast offering is almost 7x faster than the national average* for downstream speeds.

“MetroCast customers now have access to the fastest Internet speeds available in our service areas,” said Josh Barstow, MetroCast’s Vice President for Advanced Services. “These speeds will allow customers to stream high definition video content on multiple devices and to enjoy other demanding consumer applications that require top broadband speeds for best performance.”

In addition to its residential Internet products, MetroCast also offers business-class fiber products—including Dedicated Internet Access and Point-to-Point—with high-capacity bandwidth and symmetrical speeds up to 1Gig.

For more information, see MetroCast.com.


MetroCast serves residential and business-class customers in seven states with video, high-speed Internet and digital phone service.  *DOCSIS 3.0 modem required to receive top HSD speeds.  Speeds may vary and are not guaranteed.  Speeds may not be available in all locations.  Speed claim based on performance of MetroCast High Speed Ultra product  (up to 75 Mbps) relative to other providers’ residential High Speed Internet offerings within the MetroCast service footprint. The average HSD speed in the United States through Q2 2014 was 11.4 Mbps according to Akamai’s “The State of the Internet” report, Volume 8, Number 2, Q2 2014.

MetroCast Communications, the video, Internet and phone provider located in Waterford Connecticut, has launched WiFi hotspots in New London, Plainfield and Killingly, CT. The hotspots will provide free, wireless web access to MetroCast residential customers already subscribing to MetroCast High Speed Internet or High Speed Ultra.MetroCast customers with wireless-enabled devices may access the WiFi signals from their smart phones, tablets, laptops and other wireless devices by selecting “CableWiFi” and logging- in with their MetroCast account credentials.One WiFi hotspot is located in New London at Toby May Park on Ocean Avenue.  The second location is in Lions Park in downtown Plainfield. Nearby outdoor locations will have access to the WiFi signal.  The third location is in the playground and parking lot areas of Owen Bell Park in Killingly.
MetroCast, which provides video, Internet and phone service to residents and businesses, also provides hotspots in its Maryland, Virginia, New Hampshire and Pennsylvania Markets. The hotspot deployment is the outside complement to MetroCast’s Wireless Home Networking option, which provides in-home WiFi service for MetroCast High Speed Internet customers on up to three computers and multiple wireless devices via a DOCSIS 3.0 modem with a built-in 802.11n wireless router.   MetroCast has also announced that it will soon boost its residential High Speed Internet speeds up to 75 Mbps downstream.


MetroCast has been recognized by the Virginia Cable & Telecommunications Association with its annual Technology Award.  

In making its announcement, VCTA praised MetroCast for "its outstanding contributions" to the VCTA and to the cable industry. The VCTA also took note of MetroCast's efforts to upgrade the infrastructure that serves Virginia customers.  "[MetroCast] has spent millions of dollars rebuilding and expanding its service in rural Virginia.   This company has also built more than 150 miles of Fiber Transport Backbone to interconnect these systems [and] now offers a full array of Advanced Services in these rural communities," the VCTA said.

The award was given at the annual meeting of the VCTA on November 11, 2014.

MetroCast customers who subscribe to SHOWTIME can now access their favorite SHOWTIME programming anywhere. Today, MetroCast Communications announced the launch of SHOWTIME ANYTIME, Showtime Networks' authentication service. SHOWTIME ANYTIME, available free with a SHOWTIME subscription, gives the network's subscribers unlimited on demand access to hundreds of hours of SHOWTIME programming on their computer, tablet, mobile device, Xbox 360 game console, or Apple TV, Roku and Amazon Fire TV streaming devices anywhere in the U.S. SHOWTIME ANYTIME also includes the live broadcast of both the East and West Coast feeds of SHOWTIME.

MetroCast customers can use SHOWTIME ANYTIME to watch current and past seasons of the network's award-winning original series including HOMELAND, DEXTER®, RAY DONOVAN, MASTERS OF SEX, PENNY DREADFUL, CALIFORNICATION, HOUSE OF LIES, WEB THERAPY, EPISODES and NURSE JACKIE, along with box office hits, hard-hitting sports, documentaries and specials, at home or on the go.

"SHOWTIME has distinguished itself as a premier destination for critically-acclaimed original series, hit movies, and exclusive programming," said Andrew Walton, Vice President of Marketing and Communications for MetroCast.  "Now, MetroCast customers subscribing to SHOWTIME will enjoy the value-added convenience of viewing these programs on their schedule, in home or outside the home, on the device of their choice."

MetroCast customers who subscribe to SHOWTIME can login at portal.MetroCast.net using a current MetroCast e-mail address and password or by creating a new login and password.  Once registered, customers can make their viewing selection and begin watching SHOWTIME content on the SHOWTIME ANYTIME website (www.ShowtimeAnytime.com), Xbox 360, Apple TV, Roku Streaming Player, Amazon Fire TV, or mobile apps. Mobile apps are available for Apple and Android devices as well as the Kindle Fire.

MetroCast Communications has launched outdoor WiFi hotspots in multiple locations in its service areas in  Connecticut, New Hampshire, Pennsylvania, Maryland, Virginia and Mississippi.  The hotspots provide free, wireless web access outside the home for MetroCast residential customers already subscribing to MetroCast High Speed Internet or High Speed Ultra.   MetroCast customers with wireless-enabled devices may access the WiFi signals from their smart phones, tablets, laptops and other wireless devices by selecting “CableWiFi” and logging- in with their MetroCast account credentials.  Fifty hotspots are now active and MetroCast expects expand that number in the months ahead.  For a list of current locations, see www.MetroCast.com/hotspots.    

Frazer, PA (February 21, 2014) - MetroCast Business Services (MBS) has announced new faster speed for its modem-based Internet service.   With the latest boost in speed, MBS Professional Business Internet customers now receive speeds up to 60 Mbps x 6 Mbps.   
It is the fourth speed enhancement announced by MetroCast in five years. The 2014 speed for Professional Business Internet is now double its 2012 speed (with no increase in cost), and is nearly 40 times faster than a standard T1 line.
“Our latest speed enhancement will ensure that business-class customers receive the speed to accommodate today’s needs and the demanding applications of the future that will require the highest levels of performance and reliability,” said Josh Barstow, Vice President of Advanced Services for MetroCast. 
In addition to its modem-based Internet services, MBS offers a suite of secure, scalable Business Ethernet solutions, including Digital Business Trunking, Point-to-Point, and Point-to-Multi-Point, and Dedicated Internet Access (DIA), with symmetrical data transmissions up to 1 Gbps.   
MetroCast Business Services supports over 10,000 businesses in ME, NH, CT, PA, MD, VA, SC, and MS. MBS works at the local level with area business to match services that will meet the needs of each business through Business Internet, Business Class Phone, Commercial TV, Business Ethernet, and Hospitality. All MetroCast Business Services customers have a personal local Account Manager, 24/7 priority customer support, and flexible packages—including bundled discounts—to meet the needs of any size business. To find out more about MetroCast Business Services see www.MetroCastBusiness.com.