Contact Us
MetroCast takes pride in its ability to assist our customers and deliver the highest quality services and products. Our office hours are available to provide the customer convenient times to contact us. Our hours of operation for our locations are provided below. Please don't hesitate to contact us regarding any questions, comments or needs you may have. We are happy to help!
Please select your area below to view the office contact information.
Connecticut
Waterford/Plainfield Area|
Waterford Office Hours of Operation:
Monday-Friday - 8:30 am to 5:00 pm Thursday - 8:30 am - 7:00 pm Saturday - 9:00 am to 1:00 pm Sunday - Closed |
61 Myrock Avenue Waterford, CT 06385 |
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Plainfield Office Hours of Operation:
Monday-Friday - 8:30 am to 1:00 pm; 2:00 pm to 5:00 pm Saturday-Sunday - Closed |
221 Norwich Road Plainfield, CT 06374 |
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Telephone Hours of Operation:
24 hours a day, 7 days a week |
Customer Service (888) 339-3605 (toll free) |
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Technical Support Available 24/7 |
Internet Support (800) 608-6480 |
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Community Access Hours of Operation:
Mondays and Fridays - 10:00 am to 8:00 pm Tuesdays, Wednesdays, and Thursdays - 10:00 am to 9:00 pm Visit CT Community Access Website » |
61 Myrock Avenue Waterford, CT 06385 |
| For general questions and information please click here. For Customer Support click here or email support@metrocast.com. |
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Maine
Sanford Area
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Sanford/Springvale Hours of Operation:
Monday-Friday - 8:00 am to 6:30 pm Saturday - 8:00 am to 2:00 pm |
102 Pleasant Street
Springvale ME 04083 Customer Service - (207) 324-3700 or Toll Free - (800) 952-1001 Administration - (603) 332-8629 Fax- (207) 490-1697 |
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Technical Support:
Available 24/7 |
Residential: (800) 608-6480
Business: (800) 608-6490 |
| For general questions and information please click here. For Customer Support click here or email support@metrocast.com. |
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Maryland
St. Mary's Area
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Office Hours of Operation:
Office: Monday-Friday - 8:00 am to 5:00 pm Saturday - 8:00 am to 12:00 pm |
43920 Airport View Drive
Hollywood, MD 20636 (800) 633-8578 |
| Internet Technical Support: | (877) 817-8002 |
| For general questions and information please click here. For Customer Support click here or email support@metrocast.com. |
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Mississippi
Booneville Area|
Booneville Office Hours of Operation:
Office: Monday, Tuesday, Thursday Friday - 8:00 am to 5:00 pm Wednesday - 8:30 am - 5:00 pm Toll-Free Phone Hours: Monday - Friday - 8:00am to 8:00pm Saturday - 8:00am to 5:00pm |
406 North 3rd Street Post Office Box 190 Booneville, MS 38829 (800) 457-5351 |
| Internet Technical Support: | (800) 210-8470 |
| For general questions and information please click here. For Customer Support click here or email support@metrocast.com. |
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Bruce Area|
Bruce Office Hours of Operation:
Office: Monday, Tuesday, Thursday, Friday - 8:00 am to 5:00 pm Wednesday - 8:30 am - 5:00 pm (Closed from 12:00 - 1:00 for lunch) Toll-Free Phone Hours: Monday - Friday - 8:00am to 8:00pm Saturday - 8:00am to 5:00pm |
363 E. Calhoun St.
Bruce, MS 38915 (800) 457-5351 |
| Internet Technical Support: | (800) 210-8470 |
| For general questions and information please click here. For Customer Support click here or email support@metrocast.com. |
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Forest Area|
Forest Office Hours of Operation:
Office: Monday, Tuesday, Thursday, Friday - 8:00 am to 5:00 pm Wednesday - 8:30 am - 5:00 pm (Closed from 11:00 - 12:00 for lunch) Toll-Free Phone Hours: Monday - Friday - 8:00am to 8:00pm Saturday - 8:00am to 5:00pm |
110 Townsend Dr. Forest, MS 39074 (800) 457-5351 |
| Internet Technical Support: | (800) 210-8470 |
| For general questions and information please click here. For Customer Support click here or email support@metrocast.com. |
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Kosciusko Area|
Kosciusko Office Hours of Operation:
Office: Monday, Tuesday, Thursday, Friday - 8:00 am to 5:00 pm Wednesday - 8:30 am - 5:00 pm Toll-Free Phone Hours: Monday - Friday - 8:00am to 8:00pm Saturday - 8:00am to 5:00pm |
725 Veteran's Memorial Dr.
Kosciusko, MS 39090 (800) 457-5351 |
| Internet Technical Support: | (800) 210-8470 |
| For general questions and information please click here. For Customer Support click here or email support@metrocast.com. |
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New Albany Area|
New Albany Office Hours of Operation:
Office: Monday, Tuesday, Thursday, Friday - 8:30 am to 5:00 pm Wednesday - 8:30 am - 5:00 pm (Closed from 1:00 - 2:00 for lunch) Toll-Free Phone Hours: Monday - Friday - 8:00am to 8:00pm Saturday - 8:00am to 5:00pm |
231 Starlyn Ave
New Albany, MS 38652 (800) 457-5351 |
| Internet Technical Support: | (800) 210-8470 |
| For general questions and information please click here. For Customer Support click here or email support@metrocast.com. |
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Oxford Area|
Oxford Office Hours of Operation:
Office: Monday, Tuesday, Thursday, Friday - 8:00 am to 6:00 pm Wednesday - 8:30 am - 6:00 pm Toll-Free Phone Hours: Monday - Friday - 8:00am to 8:00pm Saturday - 8:00am to 5:00pm |
105 Allison Cove (King St)
Oxford, MS 38655 (800) 457-5351 |
| Internet Technical Support: | (800) 210-8470 |
| For general questions and information please click here. For Customer Support click here or email support@metrocast.com. |
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Philadelphia Area|
Philadelphia Office Hours of Operation:
Office: Monday - Friday - 8:30 am to 5:00 pm (Closed 12:00 - 1:00 pm for lunch) Toll-Free Phone Hours: Monday - Friday - 8:00am to 8:00pm Saturday - 8:00am to 5:00pm |
625-A East Main Street
Philadelphia, MS 39350 (800) 457-5351 |
| Internet Technical Support: | (800) 210-8470 |
| For general questions and information please click here. For Customer Support click here or email support@metrocast.com. |
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Starkville/Maben Area|
Starkville/Maben Office Hours of Operation:
Office: Monday, Tuesday, Thursday, Friday - 8:00 am to 5:00 pm Wednesday – 8:30 am to 5:00 pm Toll-Free Phone Hours: Monday - Friday - 8:00am to 8:00pm Saturday - 8:00am to 5:00pm |
300.5 S. Jackson St
Starkville, MS 39759 (800) 457-5351 |
| Internet Technical Support: | (800) 210-8470 |
| For general questions and information please click here. For Customer Support click here or email support@metrocast.com. |
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New Hampshire
Belmont Area|
Belmont Hours of Operation:
Monday-Friday - 8:00 am to 6:30 pm Saturday - 8:00 am to 4:30 pm |
9 Apple Road
Belmont NH 03220 Customer Service - (603) 524-4425 or Toll Free - (800) 952-1001 Administration - (603) 524-3767 Fax - (603) 524-5190 |
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Technical Support:
Available 24/7 |
Residential: (800) 608-6480
Business: (800) 608-6490 |
| For general questions and information please click here. For Customer Support click here or email support@metrocast.com. |
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Rochester Area|
Rochester Hours of Operation:
Monday-Friday - 8:00 am to 6:30 pm Saturday - 8:00 am to 4:30 pm |
21 Jarvis Avenue
Rochester, NH 03868 Customer Service - (603) 332-5466 or Toll Free - (800) 952-1001 Administration - (603) 332-8629 Fax- (603) 335-4106 |
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Technical Support:
Available 24/7 |
Residential: (800) 608-6480
Business: (800) 608-6490 |
| For general questions and information please click here. For Customer Support click here or email support@metrocast.com. |
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Pennsylvania
Berwick Area|
PA Central Office Hours of Operation:
Office: Monday-Friday - 8:00 am to 6:00 pm Saturday - 8:00 am to 4:30 pm |
911 N. Market Street
Berwick, PA 18603 (800) 633-8578 570-802-5642 Fax: 570-802-5640 |
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White Haven Office Hours of Operation:
Office: Monday-Friday - 8:00 am to 4:15 pm Closed Daily 12:15 - 1:00 pm |
216 Main Street
White Haven, PA 18661 |
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Telephone Hours of Operation:
24 hours a day, 7 days a week |
Customer Service (570) 802-5642 (800) 633-8578 (toll free) |
| Internet Technical Support: | 877-817-8002 |
| For general questions and information please click here. For Customer Support click here or email support@metrocast.com. |
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Pocono Area
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PA Central Office Hours of Operation:
Office: Monday-Friday - 8:00 am to 6:00 pm Saturday - 8:00 am to 4:30 pm |
911 N. Market Street
Berwick, PA 18603 (800) 633-8578 570-802-5642 Fax: 570-802-5640 |
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White Haven Office Hours of Operation:
Office: Monday-Friday - 8:00 am to 4:15 pm Closed Daily 12:15 - 1:00 pm |
216 Main Street
White Haven, PA 18661 |
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Telephone Hours of Operation:
24 hours a day, 7 days a week |
Customer Service (570) 802-5642 (800) 633-8578 (toll free) |
| Internet Technical Support: | 877-817-8002 |
| For general questions and information please click here. For Customer Support click here or email support@metrocast.com. |
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Schuylkill Area
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PA Central Office Hours of Operation:
Office: Monday-Friday - 8:00 am to 6:00 pm Saturday - 8:00 am to 4:30 pm |
911 N. Market Street
Berwick, PA 18603 (800) 633-8578 570-802-5642 Fax: 570-802-5640 |
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White Haven Office Hours of Operation:
Office: Monday-Friday - 8:00 am to 4:15 pm Closed Daily 12:15 - 1:00 pm |
216 Main Street
White Haven, PA 18661 |
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Telephone Hours of Operation:
24 hours a day, 7 days a week |
Customer Service (570) 802-5642 (800) 633-8578 (toll free) |
| Internet Technical Support: | 877-817-8002 |
| For general questions and information please click here. For Customer Support click here or email support@metrocast.com. |
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South Carolina
Bennettsville Area|
Bennettsville Office Hours of Operation:
Office: Monday-Friday - 8:00 am to 5:00 pm |
P.O. Box 1073
404C Cheraw Street Bennettsville, SC 29512 (843) 479-4063 Fax: (843)479-7115 |
| Internet Technical Support: | (800) 210-8470 |
| For general questions and information please click here. For Customer Support click here or email support@metrocast.com. |
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Virginia
Bowling Green Area
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Office Hours of Operation:
Monday-Friday 8:00 am to 5:00 pm |
103 Chase Street
P.O. Box 789 Bowling Green, VA 22427 (804) 633-0271 (800) 633-8578 (toll free) |
| Internet Technical Support: | 877-817-8002 |
| For general questions and information please click here. For Customer Support click here or email support@metrocast.com. |
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Colonial Beach Area
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Office Hours of Operation:
Monday-Friday 8:00 am to 5:00 pm |
233 Colonial Avenue
Colonial Beach, VA 22443 (804) 224-2381 (800) 633-8578 (toll free) |
| Internet Technical Support: | (877) 817-8002 |
| For general questions and information please click here. For Customer Support click here or email support@metrocast.com. |
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King George Area
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Office Hours of Operation:
Monday-Friday 8:00 am to 5:00 pm Saturday 8:00 am to 12:00 pm |
11387 Ridge Rd.
King George, VA 22485 (800) 633-8578 (540) 775-0699 |
| Internet Technical Support: | (877) 817-8002 |
| For general questions and information please click here. For Customer Support click here or email support@metrocast.com. |
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Mathews Area
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Office Hours of Operation:
Monday-Friday 8:00 am to 5:00 pm |
10514 Buckley Hall Road
Mathews, VA 23109 (800) 633-8578 (804) 725-3412 |
| Internet Technical Support: | (877) 817-8002 |
| For general questions and information please click here. For Customer Support click here or email support@metrocast.com. |
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Northumberland & Westmoreland Areas
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Office Hours of Operation:
Monday 8:00 am - 1:00 pm, 2:00 pm - 5:00 pm |
14532 Northumberland Highway, Unit #1
Burgess, VA 22539 (800) 633-8578 (804) 453-4724 |
| Internet Technical Support: | (877) 817-8002 |
| For general questions and information please click here. For Customer Support click here or email support@metrocast.com. |
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Saluda Area
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Saluda Office Hours of Operation:
Monday-Friday 8:00 am to 5:00 pm |
PO Box 1147
126 Urbanna Road Saluda, VA 23149 (804) 758-5870 Fax: (804) 758-1215 |
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Northern Neck Office Hours of Operation:
Monday-Friday - 8:00 am to 5:00 pm |
26 Office Park Drive, Suite A
Kilmarnock, VA 22482 (804) 435-2828 |
| Internet Technical Support: | (877) 817-8002 |
| For general questions and information please click here. For Customer Support click here or email support@metrocast.com. |
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Tappahannock & Warsaw Areas
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Office Hours of Operation:
Monday-Friday 8:00 am to 5:00 pm |
4508 Richmond Road Warsaw, Virginia 22572 (804) 333-1314 (800) 633-8578 (toll free) |
| Internet Technical Support: | (877) 817-8002 |
| For general questions and information please click here. For Customer Support click here. |
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