Customer Support
MetroCast team members take pride in successfully providing our customers the highest level of customer service. We value customer questions and comments and look forward to communicating with you regarding all issues. Please select a section below or contact us with any and all questions, comments and concerns that involve our products, services, and customer support.

HBO GO and MAX GO Customers
For Password Reset Assistance click here.For Technical Support call (800) 608-6480.

Have questions regarding...
- Service Signup
- General Inquiries
- My MetroCast Account Login
& Online Bill Pay 
- Service Signup
- General Inquiries
- My MetroCast Account Login
Customer Service
LIVE CHAT!
To see if a MetroCast Online Chat Representative is available in your area, please enter your zipcode below.
Have questions regarding...
- FAQs
- Internet Setup
- Troubleshoot Internet
Connection Issues
- Spam & Virus Filtering
- Network Management
- Internet Setup
- Troubleshoot Internet
Connection Issues
- Spam & Virus Filtering
- Network Management
- Access WebMail 
- Home Networking
- Email Support
- Browser Issues
- My Web Space
- Online Bill Pay
- Home Networking
- Email Support
- Browser Issues
- My Web Space
- Online Bill Pay
Technical Support
LIVE CHAT!
To see if a MetroCast Online Chat Representative is available in your area, please enter your zipcode below.
Have questions regarding...

Have questions regarding...
- FAQs
- Digital Phone Account Login
- Online Bill Pay
- User Guides
- General Inquiries
- FAQs
- Digital Phone Account Login
- Online Bill Pay
- User Guides
- General Inquiries












