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Contact Us

MetroCast takes pride in its ability to assist our customers and deliver the highest quality services and products. Our office hours are available to provide the customer convenient times to contact us. Our hours of operation for our locations are provided below. Please don't hesitate to contact us regarding any questions, comments or needs you may have. We are happy to help! Please select your area below to view the office contact information.

Please select your area below to view the office contact information.
Connecticut
Waterford/Plainfield Area

Customer Service & Technical Support
Available 24/7

1.888.339.3605

Waterford Office Hours of Operation​
Monday-Friday - 8:30 am to 5:00 pm
Thursday - 8:30 am to 7:00 pm
Saturday - 9:00 am to 1:00 pm
Sunday - Closed

Waterford Location
61 Myrock Avenue
Waterford, CT 06385

Plainfield Office Hours of Operation
Monday-Friday - 8:30 am to 1:00 pm; 2:00 pm to 5:00 pm
Saturday-Sunday - Closed

Plainfield Location
221 Norwich Road
Plainfield, CT 06374

Community Access Hours of Operations:
Monday and Fridays - 10:00 am to 8:00 pm
Tuesdays, Wednesdays, Thursdays - 10:00 am to 9:00 pm
Saturdays - 10:00 am to 5:00 pm
Visit CT Community Access Website

Community Locations
61 Myrock Avenue
Waterford, CT 06385

Maine
Sanford Area

Customer Service & Technical Support
Available 24/7

1.800.952.1001

Office Hours of Operation
Monday-Friday - 8:00am to 6:30 pm
Saturday - 8:00 am to 2:00 pm

Location
102 Pleasant Street
Springvale ME 04083
Fax: 207.490.1697

Maryland
St. Mary’s Area

Customer Service & Technical Support
Available 24/7

1.877.959.4862

Office Hours of Operation
Monday-Friday - 8:00 am to 5:00 pm
Saturday - 8:00 am to 12:00 pm

Location
43920 Airport View Drive
Hollywood, MD 20636

New Hampshire
Belmont Area

Customer Service & Technical Support
Available 24/7

1.800.952.1001

Office Hours of Operation
Monday-Friday - 8:00 am to 6:00 pm
Saturday - 8:00 am to 4:30 pm

Location
9 Apple Road
Belmont NH 03220
Fax: 603.524.5190

Rochester Area

Customer Service & Technical Support
Available 24/7

1.800.952.1001

Office Hours of Operation
Monday-Friday: 8:00 am to 6:30 pm
Saturday: 8:00 am to 4:30 pm

Location
21 Jarvis Avenue
Rochester, NH 03868
Fax: 603.335.4106

Pennsylvania
Berwick Area

Customer Service & Technical Support
Available 24/7

1.800.633.8578

Office Hours of Operation
Monday-Friday - 8:00 am to 6:00 pm
Saturday - 8:00 am to 4:30 pm

Location
911 N Market Street
Berwick, PA 18603
Fax: 570.802.5640

Pocono Area

Customer Service & Technical Support
Available 24/7

1.800.633.8578

Office Hours of Operation
Monday-Friday: 8:00 am to 4:15 pm
Closed Daily: 12:15 pm to 1:00 pm

Location
216 Main Street
White Haven, PA 18661

Schuylkill Area

Customer Service & Technical Support
Available 24/7

1.800.633.8578

Office Hours of Operation
Monday-Friday - 8:00 am to 4:15 pm
Closed Daily 12:15 to 1:00 pm

Location
216 Main Street
White Haven, PA 18661

South Carolina
Bennettsville

Customer Service & Technical Support
Available 24/7

1.800.633.8578

​Office Hours of Operation
Monday-Friday - 8:00 am to 5:00 pm

Location
P.O. Box 1073
404C Cheraw Street
Bennettsville, SC 29512
Fax: 843.479.7115

Virginia
Bowling Green Area

Customer Service & Technical Support
Available 24/7

1.877.959.4863

​Office Hours of Operation
Monday-Friday 8:00 am to 5:00 pm

Location
103 Chase Street
P.O. Box 789
Bowling Green, VA 22427

Colonial Beach Area

Customer Service & Technical Support
Available 24/7

1.877.959.4863

Office Hours of Operation
Monday-Friday 8:00 am to 5:00 pm

Location
233 Colonial Avenue
Colonial Beach, VA 22443

King George Area

Customer Service & Technical Support
Available 24/7

1.877.959.4863

Office Hours of Operation
Monday-Friday - 8:00 am to 5:00 pm
Saturday - 8:00 am to 12:00 pm

Locations
11387 Ridge Rd.
King George, VA 22485

Mathews Area

Customer Service & Technical Support
Available 24/7

1.877.959.4863

​Office Hours of Operation
Monday-Friday 8:00 am to 5:00 pm

Location
10514 Buckley Hall Road
Mathews, VA 23109

Northumberland & Westmoreland Areas

Customer Service & Technical Support
Available 24/7

1.877.959.4863

​Office Hours of Operation
Monday-Friday 8:00 am to 1:00 pm; 2:00 pm to 5:00 pm

Location
14532 Northumberland Highway, Unit #1
Burgess, VA 22432

Saluda Area

Customer Service & Technical Support
Available 24/7

1.877.959.4863

Saluda Office Hours of Operation
Monday-Friday 8:00 am to 5:00 pm

Saluda Locations
PO Box 1147
126 Urbanna Road
Saluda, VA 23149
Fax: 804.758.1215

Northern Neck Office Hours of Operation
Monday-Friday - 8:00 am to 5:00 pm

Locations
26 Office Park Drive, Suite A Kilmarnock, VA 22482

Tappahannock & Warsaw Areas

Customer Service & Technical Support
Available 24/7

1.877.959.4863

Office Hours of Operation
Monday-Friday 8:00 am to 5:00 pm

Locations
4508 Richmond Road
Warsaw, VA 22572