MetroCast Compatible Modems
Why lease your modem from MetroCast?
In addition to the upfront cost of purchasing a modem, many customers prefer to rent their modem from MetroCast in order to ensure that their equipment stays current and remains compatible with MetroCast-provided service. In addition, customers who rent modems from MetroCast receive new software versions and firmware updates that are provided by MetroCast to enhance modem performance. Finally, our customers have peace of mind knowing that we will support the MetroCast-issued equipment and will not charge a service fee should there ever be the need to replace or repair it.
If you decide to purchase your modem from a retailer:
Below is a list of modems that you may purchase from third-party retailers that are compatible with MetroCast Internet services.
Please note: If you subscribe to MetroCast Digital Phone service, an eMTA is required to receive this service. The eMTA is a combination phone adaptor and cable modem which controls both your MetroCast High Speed Internet and Phone service. Phone eMTAs may only be rented from MetroCast, as eMTAs purchased from third parties are not permitted on our network.If you have any questions or troubles selecting the product that best suits your needs, please contact MetroCast Technical Support.
(Note: some modems available for purchase may be designed for use with certain ISPs and could contain firmware that may lead to compatibility issues. Also, 4 DS Channel modems are not recommended for the MetroCast High Speed Ultra Package.)