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    MetroCast takes pride in its ability to assist our customers and deliver the highest quality services and products. Our office hours are available to provide the customer convenient times to contact us. Our hours of operation for our locations are provided below. Please don't hesitate to contact us regarding any questions, comments or needs you may have. We are happy to help! Please select your area below to view the office contact information.

    Please select your area below to view the office contact information.
    Connecticut
    Waterford/Plainfield Area

    Customer Service & Technical Support
    Available 24/7

    1.888.339.3605

    Waterford Office Hours of Operation​
    Monday-Friday - 8:30 am to 5:00 pm
    Thursday - 8:30 am to 7:00 pm
    Saturday - 9:00 am to 1:00 pm
    Sunday - Closed

    Waterford Location
    61 Myrock Avenue
    Waterford, CT 06385

    Plainfield Office Hours of Operation
    Monday-Friday - 8:30 am to 1:00 pm; 2:00 pm to 5:00 pm
    Saturday-Sunday - Closed

    Plainfield Location
    221 Norwich Road
    Plainfield, CT 06374

    Community Access Hours of Operations:
    Monday and Fridays - 10:00 am to 8:00 pm
    Tuesdays, Wednesdays, Thursdays - 10:00 am to 9:00 pm
    Saturdays - 10:00 am to 5:00 pm
    Visit CT Community Access Website

    Community Locations
    61 Myrock Avenue
    Waterford, CT 06385

    Maine
    Sanford Area

    Customer Service & Technical Support
    Available 24/7

    1.800.952.1001

    Office Hours of Operation
    Monday-Friday - 8:00am to 6:30 pm
    Saturday - 8:00 am to 2:00 pm

    Location
    102 Pleasant Street
    Springvale ME 04083
    Fax: 207.490.1697

    Maryland
    St. Mary’s Area

    Customer Service & Technical Support
    Available 24/7

    1.877.959.4862

    Office Hours of Operation
    Monday-Friday - 8:00 am to 5:00 pm
    Saturday - 8:00 am to 12:00 pm

    Location
    43920 Airport View Drive
    Hollywood, MD 20636

    Fax: 301.373.3757

    New Hampshire
    Belmont Area

    Customer Service & Technical Support
    Available 24/7

    1.800.952.1001

    Office Hours of Operation
    Monday-Friday - 8:00 am to 6:00 pm
    Saturday - 8:00 am to 4:30 pm

    Location
    9 Apple Road
    Belmont NH 03220
    Fax: 603.524.5190

    Rochester Area

    Customer Service & Technical Support
    Available 24/7

    1.800.952.1001

    Office Hours of Operation
    Monday-Friday: 8:00 am to 6:30 pm
    Saturday: 8:00 am to 4:30 pm

    Location
    21 Jarvis Avenue
    Rochester, NH 03868
    Fax: 603.335.4106

    Pennsylvania
    Berwick Area

    Customer Service & Technical Support
    Available 24/7

    1.800.633.8578

    Office Hours of Operation
    Monday-Friday - 8:00 am to 6:00 pm
    Saturday - 8:00 am to 4:30 pm

    Location
    911 N Market Street
    Berwick, PA 18603
    Fax: 570.802.5640

    Pocono Area

    Customer Service & Technical Support
    Available 24/7

    1.800.633.8578

    Note that our office in White Haven will be closed until further notice due to nearby construction activity. Please visit our Berwick office at 911 N. Market Street or call 1.800.633.8578.

    Schuylkill Area

    Customer Service & Technical Support
    Available 24/7

    1.800.633.8578

    Note that our office in White Haven will be closed until further notice due to nearby construction activity. Please visit our Berwick office at 911 N. Market Street or call 1.800.633.8578.

    Virginia
    Bowling Green Area

    Customer Service & Technical Support
    Available 24/7

    1.877.959.4863

    ​Office Hours of Operation
    Monday-Friday 8:00 am to 5:00 pm

    Location
    103 Chase Street
    P.O. Box 789
    Bowling Green, VA 22427

    Fax: 804.633.7329

    Colonial Beach Area

    Customer Service & Technical Support
    Available 24/7

    1.877.959.4863

    Office Hours of Operation
    Monday-Friday 8:00 am to 5:00 pm

    Location
    233 Colonial Avenue
    Colonial Beach, VA 22443

    Fax: 804.224.9616

    King George Area

    Customer Service & Technical Support
    Available 24/7

    1.877.959.4863

    Office Hours of Operation
    Monday-Friday - 8:00 am to 5:00 pm
    Saturday - 8:00 am to 12:00 pm

    Locations
    11387 Ridge Rd.
    King George, VA 22485

    Fax: 540.775.5313

    Mathews Area

    Customer Service & Technical Support
    Available 24/7

    1.877.959.4863

    ​Office Hours of Operation
    Monday-Friday 8:00 am to 5:00 pm

    Location
    10514 Buckley Hall Road
    Mathews, VA 23109

    Fax: 804.725.1149

    Northumberland & Westmoreland Areas

    Customer Service & Technical Support
    Available 24/7

    1.877.959.4863

    ​Office Hours of Operation
    Monday-Friday 8:00 am to 1:00 pm; 2:00 pm to 5:00 pm

    Location
    14532 Northumberland Highway, Unit #1
    Burgess, VA 22432

    Fax: 804.453.4726

    Saluda Area

    Customer Service & Technical Support
    Available 24/7

    1.877.959.4863

    Saluda Office Hours of Operation
    Monday-Friday 8:00 am to 5:00 pm

    Saluda Locations
    PO Box 1147
    126 Urbanna Road
    Saluda, VA 23149
    Fax: 804.758.1215

    Northern Neck Office Hours of Operation
    Monday-Friday - 8:00 am to 5:00 pm

    Locations
    26 Office Park Drive, Suite A Kilmarnock, VA 22482

    Fax: 804.435.1569

    Tappahannock & Warsaw Areas

    Customer Service & Technical Support
    Available 24/7

    1.877.959.4863

    Office Hours of Operation
    Monday-Friday 8:00 am to 5:00 pm

    Locations
    4508 Richmond Road
    Warsaw, VA 22572

    Fax: 804.333.1317