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  • All FAQ's Customer Portal is a web portal that gives MetroCast customers access to a range of account management tools (such as phone, email, bill pay), as well as latest news, sports updates, weather, games, and more.  The web portal can be customized based on each customer's interests to include quick links to favorite content, social media sites and more.  It also provides customers with access to "TV Everywhere" content from MetroCast.

    In order to access TV Everywhere content through the portal, you will use your MetroCast email and password to login or your user name and password.  If you do not yet have a Portal Address and Password, click here.  

    For most TV Everywhere content, you will need to enter a MetroCast e-mail address and password (or a MetroCast Portal Address and password).  That's because MetroCast first validates that a user who wishes to access online video content is, in fact, a MetroCast customer. Second, it confirms that the user is authorized to view the online content based on their subscription service level (that is, the online cable networks available to a user correspond to the Basic, Expanded Basic, Digital Basic, Digital Plus or Premium tier(s) to which a customer subscribes).