MetroCast residential customers now have the option to sign up for the MetroCast Service Assurance Plan. This Plan covers service calls that require repair to MetroCast services inside the customer’s home.
The monthly fee of $4.95* will be added to your monthly statement as a separate item. The Plan is optional and covers all inside wire related service calls, pursuant to the Plan's terms, for as long as you subscribe to the plan. Please note that without the plan, you will pay applicable service call fees for each service call based on our standard $50 per hour rate.
What you save on just one service call may pay for a whole year of coverage!
If you would like to sign up for the MetroCast Service Assurance Plan, simply fill out the form below and we will contact you to complete your request.Sorry, we do not service your area - If you are in a MetroCast service area, please enter the zip code of the service location.