support
Call: 1.800.952.1001
General Inquiries:
Email Us
Technical Support:
Email Us
More Help Topics >
Notices:
  • There are no notices for your area.
  • Video Tutorials

    Installing your new MetroCast HD DTA

    Optimize your Wi-Fi performance with the placement of your router.

    How do I use the On Screen Guide with my Digital Terminal Adapter?

    With your DTA On Screen Guide, you can see what's on with a touch of a button and get up to 24 hours of detailed program information - all while keeping your current channel in view.

    • TV listings grid with program descriptions, channel numbers and networks
    • Program Start and end times
    • View up to 90 minutes at a time
    • Programs color-coded by category
    • Find out what's On Now and what's On Next
    • Program ratings
    • Parental Control options, including program blocking by movie/TV ratings or channel and the ability to hide adult titles
    • Continue to watch TV while using the Guide
    • Closed Captioning (HD DTAs only)
    • Designed for Standard Definition (SD) and High Definition (HD) DTA

     

    For full instructions on how to use the Guide, click here.

    What equipment do I need to receive MetroCast video services?

    A set-top box (standard or DVR), digital terminal adapter (DTA) or a retail Cable CARD™ device must be connected to each of your TVs in order to receive MetroCast video services.